At Lifetime Hosting, we are committed to providing reliable and high-quality hosting services. We also understand that sometimes circumstances change, and you may reconsider your purchase. That’s why we offer a 30-Day Money-Back Guarantee on all our lifetime hosting plans. Please read the following terms and conditions regarding our refund policy.

1. 30-Day Money-Back Guarantee

We offer a full refund within the first 30 days of your purchase for any hosting plan. If you are not completely satisfied with our service, you can request a refund with no questions asked. The following conditions apply:

• The refund request must be made within 30 calendar days from the date of purchase.
• Refunds will only be processed for the initial payment of the hosting plan.
• Domain name registrations, renewal fees, and additional services (e.g., SEO tools, backup services) are non-refundable.

2. Refund Process

To initiate a refund, please follow these simple steps:

• Submit a Refund Request: Contact our support team by emailing info@lifetimehosting.net or through our customer portal, stating your intention to cancel and request a refund.
• Verification: Our team will review your request and verify that it complies with the 30-day policy. We may ask for additional details to ensure the correct service is being refunded.
• Refund Confirmation: Once your refund request has been approved, you will receive an email confirmation, and the refund will be processed within 5-7 business days.
• Refund Method: Refunds will be issued using the original payment method. Please note that it may take additional time for the refund to appear on your bank or credit card statement, depending on your payment provider.

3. Non-Refundable Services

Please note that certain services and fees are not eligible for a refund. These include:

• Domain Name Registrations: All domain registrations, renewals, and transfers are non-refundable once processed.
• SSL Certificates: SSL purchases, whether included in your hosting plan or purchased separately, are non-refundable after activation.
• Additional Services: Any third-party services (e.g., SEO tools, security add-ons, site migrations) are non-refundable once delivered.

4. Exceptions to the Refund Policy

In some rare cases, refunds may not be applicable, including but not limited to:

• Policy Abuse: Accounts found to be in violation of our Terms of Service (e.g., spamming, illegal content hosting) will be ineligible for refunds.
• Chargeback Fraud: Customers who issue chargebacks through their payment provider without contacting us first will forfeit their right to a refund.

5. Service Cancellation After 30 Days

After the initial 30 days, hosting services can still be canceled, but refunds will not be provided. Cancellation requests can be made through our support team or customer portal, and service termination will occur at the end of the current billing cycle.

6. Changes to Refund Policy

We reserve the right to modify or update this refund policy at any time. Any changes will be posted on this page, and customers will be notified via email if significant updates are made.

7. Contact Us

If you have any questions or need further clarification regarding our refund policy, please don't hesitate to contact us at: